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Twenty Nine Years and Counting

A friend of mine once said that anniversaries were more than just celebrating a milestone--they were for acknowledging from where we came and to where we are going

It took 7 1/2 years for that first seed to germinate. It all started with reading an article on a bed and breakfast in the premier issue of Victorian Homes Magazine in January 1982. In May 1987, I had my first bed and breakfast experience in New Orleans. I walked out of breakfast that first morning, saying, "I could do this so much better!". A little over two years later I got my chance.

Today marks my 29th year as a bed and breakfast specialist. And thanks to the mentoring of my friend and neighbor, the late Sarah Milligan, I opened my doors on August 5, 1989. And believe me, it was a scene right out of "Fawlty Towers"! Much that could go wrong, did indeed, go wrong. But I persevered with my very first guests, a young couple who were great sports at being my trial run.

A few days later, we left for a two week trip to England, Scotland and Wales, where we only stayed at bed and breakfasts. I came away with as many experiences as what I did NOT want to do as what I DID want to do for my guests going forward.

Some DO's:

• Clean, comphy, attractive rooms.
• Having tea and coffee easily accessible, apart from breakfast.
• Knowing how to direct guests to restaurants, tourist sites and the like
• Have a place apart from their room where they can read or otherwise relax

Some DON'Ts

• Don’t ever make guests feel like they're intruding
• Don't ever put items in a room you're afraid they'll muss up
• Don't dictate how much water, towels, soap, etc., they can use!

I've implemented all of that and more, as guests made their wants and needs known. It's been a glorious ride these last almost THREE decades. And I look forward to many more years of hosting guests, sharing what our amazing city has to offer, and bringing comfort and charm to all who come to stay at Lehmann House Bed & Breakfast!

 

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